Frequently Asked Questions

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Getting Started

How do I get started?

Download the desktop companion app for macOS or Windows from inchambers.ai. The Word add-in is installed automatically.

What platforms are supported?

Microsoft Word add-in for Windows and Mac.

How does the Free Trial work?

30-day trial with 11 AI models (credit card required), or 7-day trial with 8 models (no card). Cancel anytime.

Privacy & Security

How is my data kept private?

Data goes directly to your AI provider. We never see your documents, prompts, or credentials.

Does content go to your servers?

No. Your browser connects directly to AI providers. We never see or store document content.

Where are templates stored?

Locally on your device. Optional encrypted cloud backup to Google Drive or OneDrive.

AI Models & Providers

What AI account do I need?

Use your existing ChatGPT Plus or Pro subscription, or bring your own API keys. Works with OpenAI, Anthropic, Google, and more. You pay AI providers directly with zero markup.

What AI models can I use?

11 models from Anthropic, OpenAI, Google, xAI, and DeepSeek. Enterprise tiers also support Azure AI and Google Cloud AI.

Can I switch between providers?

Yes. Switch providers and models anytime from Settings. No lock-in.

Pricing & Billing

What plans are available?

Free Trial (7 days, no credit card required) and per-seat platform plans. Use your own ChatGPT subscription or bring your own API keys. All plans include access to 11+ AI models.

Can I cancel anytime?

Yes. Cancel from Settings or email support. Active until billing period ends.

Any hidden fees?

No. You pay AI providers directly with zero markup. Simple per-seat platform pricing, no hidden usage fees.

Features & Usage

What can I do with Inchambers?

Document review, risk analysis, redlines, drafting, clause libraries, AI chat, formatting, and more. Supports 1300+ document types.

What is the Template Library?

Save and reuse templates, clauses, and prompts. Saves 60-80% on AI costs. Stored locally with optional cloud backup.

What file formats?

DOCX, DOC, PDF, and plain text.

Account & Support

How do I contact support?

Email support@inchambers.ai. Response within 24 hours on business days.

Can multiple people share an account?

Starter is single-user. Professional supports up to 10 seats. Enterprise has unlimited seats.

Still Have Questions?

Our support team is here to help.

Contact Support